Account and login problems
Tell us what sign-in method you used, your username or account email, device model, OS version, and any error message shown.
Support for Spot the Answer
Need help with your account, a purchase, joining a game, or reporting a quiz issue? Email SmithScript support and include as much detail as you can.
Purchase or restore problems
Use the app’s restore purchases option first. Purchases are processed by Apple App Store or Google Play, with entitlements managed by RevenueCat. For refunds or subscription management, use your Apple or Google account settings.
Reporting quiz question issues
Send the question text, answer options, the answer you expected, and why you think the question is wrong or unclear.
Deleting account or data
You can request account/data deletion by email. Include your username or account email so we can locate your account.
Reporting abuse or profile content
Send the username, a description of the issue, screenshots if available, and the game/session context. We review reports for abusive or inappropriate profile/avatar content.
QR or joining problems
Check camera permission, network connection, and that the game code is still active. If QR scanning fails, try entering the code manually and tell us what happened.
Support email template
Copy this into an email if that is easier:
Hi, I need help with Spot the Answer. Issue type: What happened: Steps to reproduce: Expected result: Device: OS version: App version: Username or account email: Game code, if relevant: Thanks!